Miguel Gonzalez

DevOps System Engineer

Paddy Power Betfair | 03/2014 - Present

www.flutter.com

As a DevOps System Engineer at Paddy Power Betfair, a prominent betting company, my key responsibilities include:

• Configuring infrastructure using Puppet and Ansible, managing code deployments via Git for CentOS/RedHat servers.
• Working with cloud platforms such as AWS, Oracle Cloud, and OpenStack.
• Building RPM packages, maintaining versions, and utilizing Spacewalk and RHN for package management.
• Managing and optimizing Apache, Memcached, and Varnish.
• Configuring load balancing and Gateway setups using Citrix Netscaler.
• Working with CDN platforms such as Edgecast, Akamai, and Cloudflare.
• Managing DNS services with UltraDNS, SafeNames, Linux Bind DNS, and Route53.
• Troubleshooting and providing technical support to developers, utilizing monitoring tools like Splunk, Nagios, and Grafana.
• Utilizing VMware virtualization technologies.
• Implementing continuous integration using Jenkins.
• Developing and maintaining Puppet modules for installing and configuring various applications.
• Creating comprehensive documentation on appliances, processes, and procedures.
• Providing support for 24/7 QA, production, and staging environments, including on-call duties on a rotational basis.

Junior Python Developer

FireTail | 01/2023 - 06/2023

www.firetail.io

At FireTail, specializing in API security practices, my role involved:

• Writing effective and scalable code.
• Developing back-end components to enhance responsiveness and overall performance.
• Integrating user-facing elements into applications.
• Testing and debugging programs to ensure functionality.
• Improving the functionality of existing systems.
• Implementing security and data protection solutions.
• Assessing and prioritizing feature requests.
• Collaborating with internal teams to understand user requirements and providing technical solutions.

Enterprise Technical Support Senior Analyst

Dell Inc. | 01/2013 - 03/2014

www.dell.com

At Dell Inc., I was instrumental in:

• Providing support for robotic tape libraries, troubleshooting and resolving hardware and software issues.
• Managing and assisting with PowerVault storage solutions.
• Offering telephone support to EMEA customers, addressing technical inquiries efficiently.
• Conducting remote diagnosis and troubleshooting.
• Assisting customers with backup software to ensure effective data protection and recovery.

Senior Linux System Administrator

The MoneyMate Group | 06/2012 - 12/2012

www.dell.com

As a Senior Linux System Administrator at The MoneyMate Group, I managed complex server environments and played a key role in optimizing our technology infrastructure, significantly enhancing system efficiency and reliability.

• Installing and administering Ubuntu and CentOS servers.
• Configuring and managing Hadoop clusters.
• Setting up and maintaining Cloudera environments.
• Using Puppet, Crowbar, and Clonezilla for automation and configuration management.
• Installing, updating, and maintaining JIRA and Confluence services.
• Implementing monitoring frameworks like Ganglia and Nagios.

Senior System Administrator

Ingenia | 11/2008 - 06/2012

www.babelgroup.com

As a Senior System Administrator at Ingenia for Unicaja Bank, I specialized in managing sophisticated technology platforms such as FatWire, WebSphere, and AIX, ensuring high efficiency and system reliability across multiple layers of technology.

• Administering three-layer technology platforms consisting of FatWire ContentServer 7.x, WebSphere Application V6.x/V7.0 Server, and DB2 9.x. This involves managing the database, AIX operating system, and Windows 2003.
• Managing application servers, including the setup and deployment of WebSphere V6.x/V7.0, Apache, and IBM HTTPServer environments. Responsible for patching, deployment, and ensuring system currency.
• Setting up and configuring Fatwire and other related products.
• Troubleshooting issues related to WebSphere, IBM HTTPServer, Tomcat, AIX, and Fatwire applications.
• Conducting functional and load tests for portals and applications, utilizing Cisco Load Balancer.
• Administering SAN and NAS, performing general maintenance, installation, configuration, and logical volume management.
• Managing and monitoring deployments, cache manager, and resolving related issues.
• Maintaining the production, staging, and development server environments based on AIX/Linux, WebSphere/Tomcat, HTTPServer/Apache, and DB2.
• Developing and maintaining scripts using Shell Scripting/Bash to automate tasks such as backups, recovery, load balancing, and monitoring.
• Assisting the application support team and developers with high-level problem support for program debugging and correction.
• Providing 24/7 on-call support for a high-availability environment as an L2/L3 Customer Support Engineer and Developer, utilizing webex, SSH, and VPN connections.

System Administrator

Tedial | 02/2007 - 11/2008

www.tedial.com

As a System Administrator at Tedial, I managed crucial IT infrastructure and supported diverse multimedia content for high-profile clients, including international television stations and governmental organizations.

• Administering and supporting digital files for various customer types, such as TV channels like La Sexta, Canal Sur, Televisión Castilla-La Mancha, Aragón Televisión, Barcelona Televisión, Audiovisual Council of Cataluña/Andalusia/Bulgaria, Disney Channel, Masters Televisa, Televisa Deportes, and public entities like Congress of Deputies and Ministry of Interior and Justice of Venezuela.
• Providing L2/L3 support face-to-face and through the helpdesk system to clients.
• Working on international projects in Venezuela and Argentina, including the MIJ Audiovisual Council (Ministry of Interior and Justice of Venezuela) and developing the digital archive of ESPN Argentina (TV Channel).
• Installing, configuring, and maintaining systems such as iTarsys, AST Manager, and Media Process Manager.
• Setting up and configuring high-availability servers including DELL PowerEdge, IBM xSeries, HP Proliant, and Telecomputer running Suse Linux Enterprise Server 9 and 10, as well as Windows 2003 Server OS.
• Installing and maintaining Oracle Cluster Server and Oracle 10g.
• Setting up FTP, NFS, Samba, Apache, SSH, and Shell Script for equipment running SLES.
• Installing Robotic Libraries such as ADIC Scalar i500/i2000, Storage Management server, and Sun Volume Manager. Implementing High Availability Clusters.
• Configuring StorNext clients on Linux and Windows platforms.
• Administering SAN and NAS, performing general maintenance, installation, configuration, and logical volume management.

Senior System Administrator and Head of the Technical Department

Hosting LMI | 06/2004 - 12/2006

www.hostinglmi.com

As the Senior System Administrator and Head of the Technical Department at Hosting LMI, I led critical technical operations and strategy, enhancing service reliability and client satisfaction.

• Providing web development and technical support through Helpdesk systems (e-tickets), email, forums, and telephone, ensuring 24/7 technical support for clients.
• Offering primary technical support and Linux system administration for web hosting clients.
• Conducting daily monitoring and maintenance of numerous Linux Cpanel servers.
• Managing Linux, DNS Bind, Cpanel/WHM, Apache, Exim, MySQL, and Bash Shell in the Eurociber Madrid Datacenter (CPD Banesto).
• Overseeing the management of the corporate website.
• Providing training for new employees.
• Offering consulting services to customers.
• Advancing to the role of Head of the Technical Department, where I provided training to new employees entering new business areas and utilized my skills to address the needs of clients.
• Engaging in web promotions and search engine optimization activities.

System Administrator and Web Developer

People Mobiles | 08/2002 - 06/2004

www.peoplemobiles.com

As a System Administrator and Web Developer at People Mobiles, I was instrumental in spearheading digital initiatives to enhance online presence and customer engagement.

• Designing and administering the company's web pages, utilizing tools such as Dreamweaver and Photoshop.
• Implementing online stores to facilitate e-commerce activities.
• Implementing SEO strategies to optimize the company's online visibility and search engine rankings.
• Managing campaigns, including mailing and newsletters, to engage with customers and promote products.
• Providing training and support for trainees and new employees, ensuring smooth onboarding and adaptation.
• Managing maintenance and domain management tasks to ensure the proper functioning of websites.
• Developing statistical systems to gather and analyze data for business insights.
• Installing and managing LANs and WANs to facilitate internal communication and network connectivity.
• Setting up and configuring ADSL routers for internet access and network connectivity.
• Managing servers and Microsoft technologies, including Domain Controllers, Active Directory, DNS Server, and IIS.

IT Trainer

Academia Logica | 06/2001 - 08/2001

As an IT Trainer at Academia Logica, I was responsible for designing and delivering tailored IT training programs across a diverse age group, fostering technology skills essential for modern computing environments.

• Conducting IT training sessions for four different age groups ranging from 8 to 45 years old.
• Maintaining the classroom LAN, which consisted of 14 computers and a Windows 2000 server.
• Delivering courses that covered the following topics:
  • Office Automation: Word, Excel, Access, and PowerPoint.
  • Introduction to Internet browsing, search engines, and email usage.